Shipping Policy Purely Christmas
Orders with a total cost under $50 will have a $9.95 fixed shipping charge Australia wide
Please be aware it takes 1-2 business days for orders to be dispatched. You will receive an update of your order once it has been marked as shipped.
We use Australia Post for shipping of most orders. We are located in Victoria.
- Metro – up to 2 business days
- Country – up to 5 business days
Sending interstate (NSW,QLD,TAS,SA,NT,WA, ACT)
- Metro – up to 3-6 business days, depending on lodgement and destination points
- Country – 8- 10 days, however in some cases may be longer.
We cannot guarantee shipping times, however we will do our best to keep you updated with shipping times and tracking.
All parcels come with basic tracking. You will receive confirmation with a tracking number when your order has been marked as shipped. When tracking your order, please allow 24-48 hours for tracking information to be lodged with Australia Post or the courier service.
To provide extra security and ensure you receive your Christmas items parcels are sent with
You will need to be home to sign for delivery or a card will be left for you and you will need to collect your parcel from your local post office.
Most orders will be delivered via Australia Post, if your order falls outside Australia Post weight and size limits your order will be sent via Courier.
Please enter your shipping address correctly on the website as once it has been received, and your order has been dispatched we are unable to alter the address, and you will be charged the applicable postage rate to resend.
When we are packing and sending, extra care is taken to wrap and protect your items, however in rare instances breakages may happen through the course of postage. In the event of a breakage or damage to your order, please review our returns policy.
When items have been marked as shipped, they become the property and responsibility of the purchaser. If at any time you have selected Authority to Leave (ATL) Purely Christmas holds no responsibility should your order be lost. Providing ATL means you have authorised Australia Post/Courier to leave the parcel without signature.